DevOps
E-commerce Observability Upgrade
Built observability, cost governance, and chaos drills for a fast-scaling marketplace serving millions of shoppers.
Timeline: 8 weeksTeam: Platform trioRegion: Global
Problem
Outages during campaigns and rising cloud costs undermined growth targets. Teams lacked clear signals to fix issues quickly.
Approach
Created SLOs aligned to business KPIs, instrumented services, and implemented automated rollback with canary deployments.
Solution
Unified telemetry with OpenTelemetry, dashboards, and alerts; improved deployment safety with feature flags and progressive delivery.
Stack & tools
- Next.js
- OpenTelemetry
- Grafana
- ArgoCD
- Feature Flags
Results
- P99 latency improved by 35%
- Incident resolution time down by 50%
- Cloud spend trimmed by 18% without slowing releases
Gallery
Next step
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